Privacy Policy

Effective Date: December 1, 2025

At InstaWorks Decatur Concrete, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

Information You Provide

When you contact us or request a quote, we collect information such as your name, phone number, email address, property address, and project details. This helps us understand your needs and provide accurate estimates.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and pages you visit. This helps us improve our website and understand how visitors use it.

2. How We Use Your Information

We use the information we collect to:

  • Provide quotes and estimates for your concrete projects
  • Communicate with you about your project and schedule appointments
  • Send you updates about your service or important notifications
  • Improve our website and services based on your feedback
  • Comply with legal obligations and protect our business interests

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Information Sharing

We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling software, or email services. These providers are required to protect your information and only use it for the services they provide to us.

We may also disclose your information if required by law, such as in response to a court order or government request, or to protect our rights and safety.

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes using secure servers, encryption for sensitive data, and limiting access to your information to authorized personnel only.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we have about you
  • Request corrections to inaccurate information
  • Request deletion of your information, subject to legal requirements
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to children under 13 years old. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

InstaWorks Decatur Concrete

1765 N 22nd St Unit D, Decatur, IL 62526

Phone: (447) 206-0506

Email: hello@decaturconcreteco.com