Terms of Service

Effective Date: December 1, 2025

1. Agreement to Terms

By using our website or requesting our services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our services.

These terms apply to all visitors, users, and others who access InstaWorks Decatur Concrete services.

2. Services

InstaWorks Decatur Concrete provides concrete installation, repair, and related services in Decatur, IL and surrounding areas. All services are subject to availability and our assessment of project feasibility.

We reserve the right to refuse service to anyone for any reason at any time. We may also modify or discontinue services without notice.

Quotes and estimates provided are valid for 30 days unless otherwise specified. Final pricing may vary based on site conditions, material costs, or project scope changes.

3. Payment Terms

Payment terms will be outlined in your service agreement. We typically require a deposit before starting work, with the balance due upon project completion.

We accept cash, check, and major credit cards. Late payments may be subject to additional fees as outlined in your service agreement.

If you have concerns about pricing or billing, please contact us immediately so we can address them.

4. Project Timeline

We will provide an estimated timeline for your project. However, completion dates may be affected by weather conditions, material availability, or unforeseen site conditions.

We will keep you informed of any delays and work to complete your project as quickly as possible while maintaining our quality standards.

5. Property Access and Safety

You agree to provide safe access to the work area and ensure that any pets or obstacles are removed before we arrive. We will make reasonable efforts to protect your property during the work.

You are responsible for marking any underground utilities, sprinkler systems, or other hidden features before we begin excavation work.

6. Warranty

We stand behind our work and offer warranties on our installations as outlined in your service agreement. Warranties typically cover defects in workmanship but do not cover damage from improper use, natural disasters, or lack of maintenance.

To maintain your warranty, you must follow our care and maintenance recommendations, which will be provided upon project completion.

7. Limitation of Liability

InstaWorks Decatur Concrete will not be liable for any indirect, incidental, or consequential damages arising from our services. Our total liability is limited to the amount you paid for the specific service in question.

We carry appropriate insurance, but we are not responsible for pre-existing conditions or damage caused by factors beyond our control.

8. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the new terms on this page and updating the effective date.

Your continued use of our services after changes are posted means you accept the new terms.

9. Contact Us

If you have questions about these Terms of Service, please contact us:

InstaWorks Decatur Concrete

1765 N 22nd St Unit D, Decatur, IL 62526

Phone: (447) 206-0506

Email: hello@decaturconcreteco.com